Welcome to Advantage Access Eservices

Welcome to Advantage Access

Convenience is just one click away! Enroll in Advantage Access today to experience:

  • Easier access to your accounts
  • Account monitoring with Account Alerts
  • Multi-layer security features
  • A personalized experience to fit your needs

Take a look at our introductory videos to get started.

First-Time Login

If you have previously used online banking through Piedmont Advantage, you will enter the following in the provided fields (you will not need to click on "First Time User"):

  • Member number
  • Last 6 digits of the primary account holder's social security number

If you have NOT previously used online banking through Piedmont Advantage, click "First Time User." You will need the following information to enroll:

  • Member Number
  • The primary account holder's full social security number

Once you successfully login, you will be prompted to change your password.

Next, you will be asked to set up 5 security questions.

Finally, you will receive a verification code via text message or email.

Once you enter your code, you have completed the enrollment process and will have access to your accounts.

Online Banking

Easily navigate your accounts with a streamlined dashboard.

Online Banking allows you to:

  • View account balances
  • Access current and past statements
  • Search for transactions
  • Update your personal information

View the Online Banking tutorial here.

If you are a QuickBooks user, click here for help getting set up.

Account Alerts

Select alerts to notify you when transactions are made on your accounts, when your balance goes below a certain amount, or if we send you a secure message.

To set up new Account Alerts

  • Login to Online Banking
  • Click on Settings
  • Select Security and Alerts

Mobile App

Our Advantage Access mobile app features Instant Balance, TouchID (for Apple users), new Mobile Deposit, and Person to Person Payments.

Maximum mobile deposit is $2,500 per item, and $2,500 total per day.

Download our new app now:

Here is a quick video of what you can expect.

Estatements

Receiving your statements electronically allows you to access your statements anytime, from anywhere.

  • View up to 2 years of past statements.
  • Log in to see your statements from wherever you are.
  • Gain access to past statements free of charge.

If you are enrolled to receive estatements, you are now able to access a copy of your 1098/1099 via the estatement screen.

Click here to watch the estatements tutorial.

Bill Pay

Bill Pay can simplify how you pay your payments and keeps everything in one centralized location.

Best practice is to schedule your payment the day the payment is expected to reach the payee vs. selection the date you want the payment to start processing. The funds will be withdrawn from your account on the payment date selected.

For Bill Pay assistance call 844-699-0997.

Watch our Bill Pay video here.

If you are a QuickBooks user, click here for help getting set up.

Self-Service Payments

Don’t have Online Banking or Bill Pay?

For a small fee ($6), make your payment 24/7, even after our call center closes, and your payment will post automatically!

Create a login to save your information for an even faster and convenient experience!

To make a payment, you will need:

  • Member Number
  • Loan Suffix
  • Last four of SSN
  • Date of Birth
  • Information of account you are paying from

Get started now or call 800-433-7228 and select the payment option!

Support

If you have questions, please call us as 800-433-7228, email us at callcenterteam@pacu.com or visit one of our locations.

For Bill Pay assistance call 844-699-0997.

For more information about e-services, check out our FAQs.